Main: 8:00am-4:30pm, Local: Tue-Thur 10:00am-2:00pm

Water Service Emergencies: (860) 376-2963

Alert / Notices


Prevent Pharmaceuticals in JWC Drinking Water

Recent television and newspaper articles have raised concerns regarding pharmaceuticals in the wastewater stream and their impact on drinking water quality. Fortunately, Connecticut is only one of two states in the nation that prohibits discharges from wastewater treatment plants within public water supply watersheds.



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COVID-19 Payment Program

The Jewett City Water Company is offering to assist customers experiencing financial difficulties due to COVID-19. Our COVID-19 Payment Program is available for any customer who requests financial assistance during the pandemic. Payment plans can be up to 24 months, require no down payment and no interest payments, and are available to all residential and business customers regardless of income.

COVID-19 Payment Program


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How to Avoid a Shutoff

Shutoff moratoriums have ended.
Suspension of water service disconnections has ended in Connecticut, the moratorium is expected to end on September 15, 2021.
Hazardville Water Company encourages customers with unpaid balances to promptly contact Customer Service to determine a payment solution that best meets their needs.


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Please feel free to call our Customer Support number with any questions or concerns.

PHONE: 1-800-430-8073 FAX: 860-749-5381. E-MAIL Main Office:
481 Taylor Road
Enfield, CT 06083
Local Office:
91A Slater Avenue
Jewett City, CT 06351