Main: 8:00am-4:30pm, Local: Tue-Thur 10:00am-2:00pm

Water Service Emergencies: (860) 376-2963

Alert / Notices


COVID-19 Payment Letter

Dear Valued Customer,

Due to the current COVID-19 crisis, The Jewett City Water Company, in compliance with the guidelines issued by the Public Utility Regualtory Authority, is offering a COVID-19 Payment Program to any customer requesting fiancial assistance. This program is designed to assist residential, commercial and industrial customers who are facing unexpected hardships and are experiencing difficulty in paying their utility bill during this time.

This offer is not dependent on financial need and there is no initial downpayment. These plans can be for a term of up to twenty-four (24) months. The Company is currently not charging any late fees or interest charges on account balances. Our staff is happy to assist anyone with setting these payment programs up.

If you have any questions regarding this matter, please contact our office at 800 430-8073

Thank you,

Customer Service
Jewett City Water Company




Please feel free to call our Customer Support number with any questions or concerns.

PHONE: 1-800-430-8073 FAX: 860-749-5381. E-MAIL Main Office:
281 Hazard Avenue
Enfield, CT 06082
Local Office:
91A Slater Avenue
Jewett City, CT 06351